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After 6 months, my Hoover Air BH50140 began losing power every time it swiveled to the right. I called Hoover and was told I could take it to an authorized repair shop and have it fixed for free. The closest shops are A. In another state or B. 45 minutes away from...
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#1153553
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Featured

I have a Hoover BH50121 battery powered vacuum cleaner, bought from Home Depot in the fall of 2014. The upright tube of the vac cracked and it can no longer be used. The vac has a 5 year warranty and a manufacture date (printed on the vac) of August 2014. Hoover will...
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Anonymous
Elia Sinaiko

I posted one star reviews (the worst) on 5 Hoover vacuum listings on Amazon, and forwarded to Hoover the Amazon confirmation of these posts. I also sent to Hoover the text of...

1.0
I didn't like
  • Customer and warranty service
#1134307
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Today I was placed on hold when trying to reach a manager...59 minutes later, I was still on hold and the call was ended. Can you please help! Hoover needs to stand by their products. After just using my new vacuum a few times, the suction went away. I found no luck...
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1.0
I didn't like
  • How long it took to talk to a manager and being hung up on
#1088860
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Bought a new Hoover UH72400 in April, 2017. Opened it last week when the other vac went out. The old one had been on the fritz. The new Hoover was missing a piece. Upon research, I discovered it was an inlet tube grommet. I called customer service and was transferred...
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2.6
I didn't like
  • Product or service
#1079220
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I purchased this model from Costco.com, it arrived on a Friday, I used it to clean my tile floors on Saturday/Sunday, it broke on Tuesday after using it 3 times. After spraying water, the unit would lose suction 60% of the time. After waiting on hold for customer...
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1.7
I didn't like
  • That i was shipped a defective hoover power scrub carpet washer
#1018705
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I called customer service number just to ask a question about the Hoover Linx I just purchased. I was on hold for 16 minutes and 32 and finally gave up. Obviously did not speak to anyone, I was just so annoyed at this point that I hung up. TERRIBLE TERRIBLE...
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Anonymous
Connie

I agree. My experience today was the same. If there is no one to answer phones they should say so up front.

2.0
#950674
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Hoover - Vacuum Cleaner Review from Los Angeles, California
I bought a Hoover® SteamScrub™ 2-in-1 from hoover.com almost a month ago. They sent me a damaged product and it was in really bad condition too. I called them and they asked me to send the photos of damaged product. I didn't get any reply for 2-3 days after sending...
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1.2
#910397
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I own a Hoover Windtunnel T-series Model number UH70115. This is the first vacuum I've ever owned where the belt in the power head breaks every time it picks up something stringy. A shoe lace, A loose string on a carpet or rug, socks, etc. I've already gone through 3...
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#403636
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We have the above mentioned Hoover Steam Vac for about 3 years or less. When it was still under warrranty, we had to have the motor replaced. Now, we have to replace the motor again. In all this time the Vac has less than 30 hours of operation. Of course, it is no...
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#347377
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I bought a Hoover windtunnel on Amazon less than two months ago. It came with the "pet too" which is a small turbine brush. The brush turns as long as you don't put it down on anything you might want to clean with it. So, I called Amazon. They were great and said...
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#337792
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